Get in touch
We read every message and reply within 24 hours.
Whether you have a question about the product, want to understand how the routing engine works, or need help with your integration, we respond to every message personally. There are no support tiers or ticket queues, every inquiry goes directly to the engineering team.
If you are evaluating PromptUnit for your team, include your current monthly AI API spend and which providers you use. We will come back with a specific savings estimate based on your setup rather than a generic range.
For enterprise inquiries, custom contracts, volume pricing, data processing agreements, or dedicated support, use this form and mention your requirements. We typically respond to enterprise inquiries within a few hours during business days.
You can also reach us directly at igal@promptunit.ai if you prefer email. For integration questions, the documentation covers the most common setup scenarios.